FAQs
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Yes! We offer use of our business address on a monthly subscription for use on your website, marketing material and company registration and for Directors correspondence address.
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Instantly! As soon as you subscribe and pay for the service you will be issued an email confirmation with the full address and details of how to access your mailbox.
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Yes we can, choose any of our Personal Address plans and you can use our Leigh-on-Sea UK address for all your UK personal letters, bills, healthcare or financial correspondence. We can forward it to you via scan and email or post internationally or you can collect in person when you visit the UK.
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Its a subscription service, so you can cancel your subscription at anytime. Please note if you sign up for an annual subscription no refunds are given if you cancel after signing up.
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We will email you when post arrives, you can give us a call if you want to check too.
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You can collect your post Monday-Friday 9-5.30pm or you can choose our post forwarding service and have your post sent to your home address or scanned and emailed to you.
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Yes, we offer post forwarding service on a weekly basis, £25 a month for standard size post, extra charges may apply if your post is over a reasonable weight.
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Yes, you will need to choose the 'Multiple Business Address' which allows up to five businesses on your account. We do require all the names of those businesses. Over 5 names will require you to have two of these packages.
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Yes, when you become a Virtual Office Customer you are able to book our meeting room or hire a desk for the day with 25% off the price. A code will be sent to you once you have signed up to the Virtual Office package and you can use it on our booking page.
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If you need to have a parcel sent, please ask us for a courier code, you can give this to the courier for them to leave it in a safe and secure place
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Companies House require two addresses, one is the registered address for the company and the other is a correspondence address for the directors of the company. If you sign up to a business address package you can use the address for both of these.
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Regardless of receiving post, if you are using the address for work or business purposes you still need to sign up to a Business Address Package. If you are only using the address for personal use, you can sign up to one of our personal address packages.
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If you have signed up for a personal address plan, you can add other names to that account, it is £5 per person per month. Sign up to the package you want and email us to ask us to add the extra people, giving us their full names.
For businesses, if you have more than one business name then you need to sign up to a Multiple Business Address package.